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Keeping your account secure

Practical guidance for your Carbon X account and the computer running your connector.

Protect account access

Use a unique password and keep access to your email secure. Never share verification codes, passwords or browser-session files with someone claiming to provide support.

Protect your connector computer

Install the connector from Carbon X, keep the computer updated and restrict access to its user account. Your authenticated Meesho browser profile remains on the connector computer.

Review access and report concerns

If you suspect unauthorized access, contact support with the affected account and time of the incident. Describe the issue without sending credentials.

Report a security concern